Record · Ready · Execute · Prove
The system of record for physical connectivity—and the controlled way to change it.
Keep every circuit, path, document, cost and renewal on one trustworthy record. Plan changes against it, see what needs attention, and preserve the evidence.
14-day free trial, then $499/mo (Starter) or $999/mo (Professional). Cancel anytime. The import further down still runs in your browser, with no account.
One record, full lifecycle
One operational record for the complete circuit lifecycle
Ordered, installed, documented, moved, renewed or disconnected — the whole arc lives on one record. Anyone on the team can answer what a service is, where it lands, what proves it, and what it costs.
Circuit record · sample data
How it works
From spreadsheet to operational control
You already have the data. The work is getting it into a shape the team can operate from.
Import existing records
Upload a CSV or Excel export. Connect suggests the column mapping; you confirm it.
Validate and normalize
Required fields checked, values normalized, duplicates flagged by circuit ID and path. You review, then publish.
Operate from a shared workspace
One workspace with roles, saved views, CSV export and an audit trail. Re-import later and records reconcile against what is already there.
Try it on your own spreadsheet first
No signup · sample data available · nothing leaves your browser
Capabilities
What teams can do with Orbnex Connect
Circuit inventory and A-to-Z tracing
Search the estate, then open any service to see its route end to end.
- A-End, provider, facility and Z-End on every record
- Search by circuit ID, customer, provider, facility or external reference
LOA/CFA and facility documentation
Provider-ready paperwork generated from the record, so document and inventory cannot drift apart.
- LOA, CFA and A-to-Z path proof as versioned PDFs
- Internal commercial data excluded from provider-facing output
Renewals, MRC, and potential recoverable spend
Every record carries its cost and renewal date, so exposure is something you can work through.
- Renewal buckets — overdue, 7, 30 and 90 days — with the MRC attached
- Flags records marked decommissioned that still carry MRC, for billing review
Migrations, power context, and audit history
Move a service without losing the story: the old path, the owner, the proof.
- Readiness checks that name what is blocking a cutover, and why
- Waves, recorded execution, promotion and rollback — the old path preserved
Who it's for
Built for the teams that own physical connectivity
Colocation operators, carriers and providers, enterprise network teams, and the project teams that move services between them.
Where it fits
Fits into your existing stack
Orbnex Connect takes over the layer where physical connectivity is actually tracked today. It is not trying to replace the systems around it.
Replaces
- Circuit spreadsheets, and the stale copies of them
- Renewal calendars kept by one person
- Hand-filled LOA/CFA templates
- Disconnected email threads about a single circuit
- Institutional memory that leaves when someone does
Complements
- DCIM — Connect tracks services, not a full facility model
- CRM and ticketing — link by case, ticket or order reference
- Billing and AP — Connect holds your record of cost, not the invoice
- Network monitoring — the physical and commercial record, not live telemetry
- Provider portals — your own record, across every provider at once
Nothing has to be switched off to adopt Connect. It is a layer, not a migration.
Security & ownership
Security, ownership, and enterprise readiness
Implemented today, not aspired to.
Tenant isolation, enforced twice and tested
Your workspace is resolved from the authenticated session, never the request — then enforced again by PostgreSQL row-level security, with cross-tenant tests in CI on every change.
Audit history written by appending only
Record, migration, membership and billing events are logged with an owner and a timestamp.
Export and portability
Export any view to CSV whenever you want, and cancel from the billing portal yourself.
Authentication and access control
Identity comes from the session token. Write access is role-gated server-side, plan limits fail closed, and auth endpoints are rate limited. Checkout is Stripe-hosted; card details never reach our servers.
Dedicated environment option
Enterprise deployments can run on their own hostname and database, with no fallback to the shared environment.
The security page covers each control in plain language, along with our data-retention and deletion process, the limits of what we can attest to today, and the certifications we do not hold. Security questionnaires and vulnerability reports go to info@orbnexlabs.com.
Read the security overview →Questions
Before you try it
Is this a DCIM?
No. Connect tracks services — the circuit, its path, its paperwork and its cost — not a full facility model. It sits beside a DCIM rather than replacing one.
Do we have to switch anything off to adopt it?
No. Connect is a layer, not a migration. Your CRM, ticketing, billing and monitoring systems stay authoritative for what they own.
What happens to the spreadsheet we already have?
You import it. Records match on identifiers rather than guesswork, anything ambiguous stops and asks, and a column your file omits is left unchanged. Missing records are reported, never deleted.
Can we try it without signing up?
Yes. The sandbox parses your file in the browser — nothing is uploaded or stored — so you can see how your columns map before creating an account.
Does it sync with our CRM?
Not yet. You link records by external case, ticket or order reference and move data by CSV or Excel. Live CRM sync is not available; Enterprise connectors are scoped by request.
Pricing
Pick the plan that matches your footprint
Starter is the system of record. Professional adds change execution. Enterprise runs it across the organization.
14-day free trial, then $499/mo (Starter) or $999/mo (Professional). Cancel anytime.
Starter
14-day free trial, then $499/mo. Cancel anytime.
Centralize and control your connectivity.
Replace scattered spreadsheets and disconnected records with one shared source of truth for your connectivity estate.
- Unlimited circuits
- 2 facilities
- 3 users
- A-to-Z path tracing
- Imports + reconciliation
- Audit history
- Renewal/MRC visibility
- Health/data-quality queues
- Provider records and operational tasks
Professional
14-day free trial, then $999/mo. Cancel anytime.
Plan, execute and prove infrastructure change.
For teams actively running migrations, infrastructure changes and operational workflows across multiple facilities.
- Everything in Starter
- 10 facilities
- 25 users
- Migration Workspace
- Readiness + prechecks
- Execution + validation
- Rollback proof
- Power/RPP guardrails
- Scheduled exports and automation
- Priority support
Card collected securely by Stripe · no charge for 14 days · cancel anytime
Enterprise
Operate Orbnex across the organization.
For large-scale environments that need contractual support and organization-wide deployment. SSO and live CRM sync are not in the product today.
- Everything in Professional
- Unlimited facilities and users
- SSO / SAML, not in the product yet
- SLA and dedicated support
- No live CRM sync. External reference, CSV, and Excel
- Dedicated environment: your own hostname and database
- Security review and guided onboarding
Starter is your system of record. Professional is your system of action.
Starter tells you what you have and proves it. Professional changes it safely and proves that too. Enterprise runs both across the organization.
| Capability | Starter$499/mo | Professional$999/mo | EnterpriseCustom |
|---|---|---|---|
| Circuits | Unlimited | Unlimited | Unlimited |
| Facilities | 2 | 10 | Unlimited |
| Users | 3 | 25 | Unlimited |
| A-to-Z path tracing | Included | Included | Included |
| Imports + reconciliation | Included | Included | Included |
| Audit history | Included | Included | Included |
| Renewal/MRC visibility | Included | Included | Included |
| Provider records + operational tasks | Included | Included | Included |
| Manual CSV/Excel export | Included | Included | Included |
| Migration Workspace | — | Included | Included |
| Readiness + prechecks | — | Included | Included |
| Execution + validation | — | Included | Included |
| Rollback proof | — | Included | Included |
| Power/RPP planning | — | Included | Included |
| Scheduled exports + automation | — | Included | Included |
| SSO / SAML | — | — | Not yet |
| CRM / API connectors | — | — | Not yet |
| Support | Priority | SLA + dedicated |
Every plan includes unlimited circuits, A-to-Z path records, imports with validation, renewal and MRC tracking, CSV export and the audit trail. Professional adds change execution; Enterprise adds organization-wide scale and integration.
Orbnex Connect is early, and we say so. We are onboarding a limited number of founding teams: we load your existing spreadsheet before your first login, your rate is fixed for twelve months, and you get a direct line to what we build next. Month-to-month through Stripe, with CSV export whenever you want it.
Open a workspace
14-day free trial, then $499/mo (Starter) or $999/mo (Professional). Cancel anytime. Or book a walkthrough.
Built by ORBNEX's founder after 11+ years inside data centers managing cross-connects, migrations, and deployments.
Talk to us: info@orbnexlabs.com · +1 (213) 296-5178 (office)